Three principles for training your DevOps Teams on Atlassian
DevOps (Development and Operations) is used in the enterprise world to describe a unified and agile relationship between software development and software operations. The term developed out of a need to change and improve collaboration between these two teams to ensure a faster, more reliable and coordinated approach to software release management.
Atlassian's enterprise tools facilitate better communication and collaboration for DevOps teams. By using these tools, DevOps can automate many aspects of the software development lifecycle and benefit from significant improvements in productivity and quality. However getting an entire team onboard with Atlassian tools can be challenging and time-consuming.
Digital transformation doesn't happen in a vacuum. To be successful, it has to touch every team and process across your organisation. It is also crucial that every team is up and running quickly with any new technology, software or process. But scaling this level of training is a massive undertaking.
So how can you maximise your investment in Atlassian by ensuring that everyone in your enterprise is thoroughly trained to follow best practice approaches when using these tools? Whether you need to train 100 or 100,000 people, three basic principles will help improve your Atlassian training programme.
1. Plan and map out your priorities
Before embarking on any training programme, you need to understand what type and level of training your organisation needs to be successful. For example, for engineering and operations teams, you may want a clear understanding of the feature roadmap, where the code needs to be deployed, and what other systems will be impacted.
Similarly, you need to understand who will be using Atlassian tools and what they need to accomplish with these tools.
2. Define, develop, and deliver
Now that you understand your training needs, you can begin to put a programme in place. Whether you build your own or purchase training from a vendor, you need to make sure it will achieve your goals and vision.
Your training programme should cover more than how a specific button works. Dictionary-definition training doesn't teach people best practices or the right actions to take. There's no silver bullet to doing more with less, but the best training will establish a shared vocabulary and understanding that simplifies communication between groups.
Through your training programme, your team should learn how to identify and apply best practices when using Atlassian, and crucially understand how these practices will help them work better together.
3. Use feedback for continuous improvement
A core component of DevOps is continuous feedback and continuous improvement. That is true for your Atlassian training too.
Not only are the Atlassian products regularly changing through software upgrades, but your business may also be growing and evolving rapidly. Keeping up with the pace of change is challenging, but crucial for success.
Your training should be updated regularly to keep up with changes in the tools and best practices, and should incorporate regular feedback from your employees. Don't waste time training your team on topics that aren't applicable to their work.
Improving training through a continuous improvement loop will decrease the time spent learning, and also reduce the burden on your support team and line managers.
Training to invest in the future
When you need to train more than a few dozen people, live training in a classroom setting becomes expensive and time-consuming.
Adaptavist Learn provides online video training on Atlassian tools and is created by global experts who have helped hundreds of enterprises roll-out Atlassian tools successfully.
Our training is specifically developed to meet the needs of your team at every level of your business. Flexible and up-to-date, our training is designed to help your team get the most out of Atlassian and equip them with the right skills and knowledge to succeed.