Blog
How work management practices can support agile transformations
How work management practices can support the culture shift need for successful agile transformations.
JSM offering is changing! Discover how it affects you and maximise your benefits
Atlassian has announced a change affecting pricing for Jira Service Management (JSM) Cloud starting from 16 October 2024.
By Effie Bagourdi
on 19th Sept. 2024
Why optimising your Atlassian software licences is a great idea
Without managing your licensing investment, you risk paying for more than you need and neglecting licensing renewals. Don’t panic—we have the solution…
By Jarin McClinton
on 17th Sept. 2024
Atlassian Cloud price update and JSM changes October 2024
From 16 October 2024, price changes will be coming to a selection of Atlassian Cloud products.
By Jarin McClinton
on 17th Sept. 2024
How AI will shape the service management landscape: trends and challenges
AI technologies have become part and parcel of our lives, lets delve into the trends and challenges to understand the AI impact on our service management practices and delivering value to customers.
By Marietta Protonotariou
on 6th Sept. 2024
Artificial intelligence: Making service management smarter
In a previous blog, we explained ‘How AI will shape the service management landscape, including the trends and challenges’. But let's take a deeper look into how AI could be applied, from an ITSM perspective.
By Vinesha D'Mello
on 4th Sept. 2024