Ready to elevate your user experience?
Leverage Adaptavist's expert UX Design and Research services to optimise your workplace tools making them useful, usable, and efficient for your teams.
Is your technology delivering its full potential?
Powerful tools are essential, but complexity or poor usability can undermine their value. Do these challenges sound familiar?
Complex Interfaces & Workflows
Users struggle; errors and delays occur.
Low user adoption
Teams resist tools, limiting ROI.
Inefficient collaboration
Friction slows Agile/DevOps cycles.
Difficulty measuring impact
Uncertainty on what truly improves productivity.
High training overhead
Steep learning curves consume resources.
Underutilised capability
Failing to leverage full tool power.
Our collaborative UX process: From insight to impact
Discover and understand
Focus: Deeply understanding your business goals, user needs, existing tool landscape (Atlassian, Monday.com, etc.), and current pain points.
Activities: Stakeholder interviews, initial workshops, documentation review, context mapping.
Synergy: Aligns directly with Adaptavist's consulting discovery phases.
2. Define and strategise
Define and strategise
Focus: Synthesising research findings to define clear problems, establish UX goals, and outline a tailored strategy for improvement.
Activities: Persona development, journey mapping, problem framing, success metric definition.
Synergy: Provides user-centric data to inform Adaptavist solution design and roadmap planning.
3. Design and prototype
Design and prototype
Focus: Creating user-centric solutions, from conceptual wireframes to high-fidelity interactive prototypes.
Activities: Ideation sessions, wireframing, UI design, prototyping, design system alignment (e.g., Atlassian Design System).
Synergy: Ensures custom development or configurations by Adaptavist are inherently usable.
4. Validate and iterate
Validate and iterate
Focus: Testing designs with real users to gather feedback, identify areas for refinement, and ensure solutions meet user needs effectively.
Activities: Usability testing, UX audits, A/B testing feedback analysis, iterative design refinements.
Synergy: Reduces risk and rework for Adaptavist implementations by validating designs early.
5. Implement & Empower
Implement & Empower
Focus: Supporting the integration of UX solutions into your live environment and empowering your teams to sustain user-centric practices.
Activities: Collaboration with development teams, UX quality assurance, creation of UX guidelines, targeted training and enablement.
Synergy: Maximises the long-term value of Adaptavist solutions through knowledge transfer and internal capability building.
Discover and understand
Focus: Deeply understanding your business goals, user needs, existing tool landscape (Atlassian, Monday.com, etc.), and current pain points.
Activities: Stakeholder interviews, initial workshops, documentation review, context mapping.
Synergy: Aligns directly with Adaptavist's consulting discovery phases.
Define and strategise
Focus: Synthesising research findings to define clear problems, establish UX goals, and outline a tailored strategy for improvement.
Activities: Persona development, journey mapping, problem framing, success metric definition.
Synergy: Provides user-centric data to inform Adaptavist solution design and roadmap planning.
Design and prototype
Focus: Creating user-centric solutions, from conceptual wireframes to high-fidelity interactive prototypes.
Activities: Ideation sessions, wireframing, UI design, prototyping, design system alignment (e.g., Atlassian Design System).
Synergy: Ensures custom development or configurations by Adaptavist are inherently usable.
Validate and iterate
Focus: Testing designs with real users to gather feedback, identify areas for refinement, and ensure solutions meet user needs effectively.
Activities: Usability testing, UX audits, A/B testing feedback analysis, iterative design refinements.
Synergy: Reduces risk and rework for Adaptavist implementations by validating designs early.
Implement & Empower
Focus: Supporting the integration of UX solutions into your live environment and empowering your teams to sustain user-centric practices.
Activities: Collaboration with development teams, UX quality assurance, creation of UX guidelines, targeted training and enablement.
Synergy: Maximises the long-term value of Adaptavist solutions through knowledge transfer and internal capability building.
Design Services: Crafting Intuitive & Efficient Experiences
Our design services focus on creating practical, effective, and engaging user experiences that improve how your teams interact with their tools and execute internal processes.
Information Architecture & Workflow Optimisation
Structuring information logically in Confluence or designing efficient, user-centric workflows in Jira and Monday.com. We eliminate confusing steps and make critical information easily accessible.
UX/UI Design for Workplace & Custom Apps
Design and refine intuitive interfaces for Jira (Software, Work Management, JSM), Confluence, and Monday.com. We ensure configurations, dashboards, and spaces are not just functional, but highly usable and visually aligned with your needs.
Service Design for Process & Tool Utilisation
We map and enhance end-to-end internal services and user journeys across your Atlassian suite, Monday.com, and integrated tools. Optimise how teams work together, access information, and complete tasks for greater operational efficiency.
Research Services: Uncovering Insights, Driving Decisions
Our research services provide the critical data needed to make informed decisions, validate assumptions, and ensure your technology truly serves your users and business objectives.
User Research & Persona Development
Deep dives into your users' needs, behaviours, and pain points within their specific work context (using Atlassian, Monday.com, etc.). We develop actionable personas to guide design and strategy.
Usability Testing & UX Audits
Empirically evaluate the usability of your existing or proposed interfaces (Jira, Confluence, JSM, custom apps) through real user testing and expert heuristic reviews. Identify friction points and actionable improvements.
Market & Contextual Insights
Understanding broader user expectations and best practices relevant to your industry and how they influence the use of your internal tools. This research informs how we tailor Atlassian or Monday.com to better meet specific team or departmental needs within your organisation, ensuring relevance and driving adoption.
I was impressed by the comprehensive personas and in-depth analysis Adaptavist provided, demonstrating a clear ROI and a deep understanding of our company's needs
Andriy Dekhtyar
CEO @ Rozdoum
Adaptavist contributions were key in resolving crucial questions, setting the foundation for our product strategy in the coming year.
Yaiza Sanz
Senior Product Manager @ Upscale
Adaptavist service exceeded our expectations and was crucial to define our strategy, leaving us very satisfied and looking forward to future projects with their team.
Inna Frusovich
Marketing Lead @ Rozdoum
The detailed report delivered early was particularly impressive. It wasn't just the speed; the depth of analysis and context stood out, providing the comprehensive view we needed.
Dan Ivory
Product Manager @ Kolekti
Achieve Measurable Results with User-Centricity
Investing in UX with Adaptavist translates into concrete benefits for your organisation
Increased User Adoption
Intuitive tools that teams willingly use.
Enhanced Productivity
Streamlined workflows, fewer errors.
Improved ROI on Technology
Maximised value from Atlassian & Monday.com.
Reduced Support Overhead
Minimised user frustration and support tickets.
Data-Driven Decisions
Strategy based on validated user insights.
Better Team Collaboration
Smoother handoffs and information flow.
Ready to Transform Your User Experience?
Let's discuss how Adaptavist's integrated UX Design and Research services can unlock greater value, efficiency, and satisfaction from your technology investments.