Highlights from the Banking Transformation Summit 2025
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Highlights from the Banking Transformation Summit 2025
Phill Fox
Published on 26 June 2025
4 min read
Phill Fox
Published on 26 June 2025
4 min read
Europe's top banking innovation event, the Banking Transformation Summit 2025, was held in London on 18–19 June. Over these two days, 2,500+ attendees descended on Excel to explore the next generation of financial services and learn about the trending topics impacting banking, insurance, and other financial industries.
Across the days, attendees learnt innovative ideas and solutions to help with their transformation journey, from modernising legacy infrastructure to migrating to the cloud, integrating AI; readiness to adopt and scalability, and navigating the complexities of regulatory compliance.The conference was packed with informative presentations, interactive roundtables, and workshops on key industry topics, including:
- AI
- Digital transformation
- Regulatory complexity and compliance
- Security and data protection
- Legacy systems and modernisation
- Workforce development
A dynamic, continuously evolving landscape
The event explored how transformation is no longer optional within financial services organisations. It is continuous, with a need to constantly innovate and evolve. However, businesses must balance dealing with the complexities of compliance, risk and regulation, ensuring standards are met while still constantly innovating and delivering new services.
It's no surprise that AI was a big topic at this year's event. For banking and finance organisations, AI scalability is no longer optional; it's a necessity. Businesses must consider how GenAI can be strategically and safely integrated across functions to enhance operational efficiency.
The customer is the main focus at the heart of everything. To remain competitive, it's essential to embrace and adopt technologies to reduce friction and deliver greater customer experiences.
Business challenges discussed at the Banking Transformation Summit
Creating a unified, goal-focused business strategy across all teams and departments, supporting the delivery of superior customer services and experiences
Adopting AI for cross-functional collaboration while maintaining secure, responsible AI use
Modernising ways of working, such as transforming from legacy infrastructure, and analysing how tasks can be done more efficiently
Delivering faster and better quality products, without friction, by enhancing the developer experience and implementing DevOps processes
Becoming a customer-centric organisation by putting the customer at the heart of everything and maintaining personal connections to improve retention
Ongoing optimisation and streamlining of processes to drive efficiencies, alongside consolidating tools for further consistency
From scaling AI responsibly to improving developer experience, financial leaders are aligning strategy, tech, and teams to move faster, without compromising compliance or quality. The overall challenge? Balancing complexity with clarity. The opportunity? Unifying people, tools, and goals to drive real change.
Adaptavist at the Banking Transformation Summit
As an experienced solutions provider in the banking and financial services industry, Adaptavist participated in the event by showcasing industry innovations, engaging in conversations around key transformation topics, and exploring the future of banking technology.
As part of the event, Jobin Kuruvilla, Adaptavist’s Head of DevOps and Service Management, alongside Ben Boswell, CEO of DIOPS Digital, delivered a session around getting more from your DevEx.
The developer experience advantage: unlocking speed, talent and innovation in financial services
Key takeaways from the session:
DevEx is not optional
DevEx is a boardroom priority, a strategic lever, not a developer perk. Leaders should think of DevEx like the UX of software development—it's how developers interact with tools, platforms, and processes.
Poor DevEx impacts profitability
The cost of poor DevEx shows up on your balance sheet whether you realise it or not.
Innovate while remaining compliant
For FSI the key strategic considerations include the evolving tech landscape, governance, and security.
Modernisation is essential for delivering value
Time to market considerations between Fintech and traditional banks, with multiple differences, such as legacy infrastructure.
Apply a comprehensive view
Improving DevEx involves people, process, architecture, culture, and platforms—don’t treat them as separate systems.
Consider your full DevEx journey
The five enablers of DevEx are communities of practice, internal developers' platforms, designing for convergence, DevEx survey or maturity assessments, embedding automation and compliance.
Measure DevEx effectively
Measuring DevEx involves a combination of quantitative and qualitative metrics, encompassing aspects like productivity, satisfaction, and the effectiveness of development processes. Key areas include onboarding, tooling, and collaboration. Start by listening to your teams; your developers already know what's broken.
Take the next steps in your transformation journey
Our biggest highlight over the two days was catching up with customers, partners, and new connections across the industry—exploring how our solutions can solve their biggest day-to-day challenges and drive long-term value.
Here at Adaptavist, our innovative solutions are designed for complexity and built for modern business resilience. We accelerate your transformation to drive maximum value, keeping you secure and compliant at all times.
With proven banking and financial services experience, our experts explore your requirements and work with you to build solutions that put customers at the heart. Whether you're looking to overhaul legacy systems, advance your developer experience, implement proven AI strategies, or apply technology efficiencies to drive better collaboration, we can help.
Supercharge your digital transformation
Get in touch with our solution experts today.
Written by
Principal Customer Success Advocate