Navigating AI adoption in FSI: compliance, governance, and efficiency
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Navigating AI adoption in FSI: compliance, governance, and efficiency

Matt Saunders
Published on 23 June 2025
7 min read


Matt Saunders
Published on 23 June 2025
7 min read
Find out how your financial services organisation can benefit from AI and automation, without compromising on compliance.
In the financial services industry (FSI), there's no escaping red tape. Banking and other financial institutions are heavily regulated for good reason, which means every tool, every process, and every person involved needs to be finely attuned to regulation and ensuring compliance. So, understandably, when you introduce AI and automation into the mix, it's not as simple as choosing a tool and letting it do the work for you.
Here, we explore the complexities of AI and automation adoption for the heavily regulated FSI. From maintaining compliance and how to integrate these new tools with legacy systems to the importance of scalability and adaptability, as well as how these technologies can optimise workflows and lower operational costs.
Meeting regulations, staying compliant
When it comes to adopting new AI and automation technologies, FSI organisations have more considerations than other sectors. These tools need to adhere to stringent regulations, like GDPR, the EU AI Act, and the UK’s FCA mandates, otherwise they pose more challenges than they seek to solve.
To navigate evolving regulatory landscapes while using AI tools, you could consider the following strategies:
Implement an AI compliance programme
This should involve an AI governance framework with clear policies and procedures, roles and responsibilities for how AI tools are developed and used. And an ethical framework with guidelines for development, ensuring fairness, transparency, and accountability.
You'll also need compliance officers. They're dedicated team members who oversee AI compliance and make sure it meets your governance framework. And don't forget strong data security measures to anonymise data where possible and seek explicit customer consent where required.
Carry out proactive risk management
This should include comprehensive risk assessments, where you identify and categorise AI systems based on levels of risk so you can rigorously scrutinise the more high-risk applications. You’ll also need to carry out continuous monitoring to identify potential risks in real-time and ensure compliance.
Effective risk assessment also means keeping track of any regulatory changes and predicting future trends so you can adapt your workflows accordingly. You can also use AI algorithms to analyse transactions, both for compliance purposes and to detect suspicious activity.
Use AI to help you
As mentioned, AI and automation can be tools in their own strategic oversight. You can automate document reviews and validation processes to improve accuracy and efficiency and use AI to forecast potential future risks based on patterns in historical data. AI chatbots can also be helpful, providing answers to compliance questions and guiding your team members through compliance processes.
Integration with legacy systems
Most FSI organisations are dealing with legacy systems underpinned by outdated technologies. Embracing AI and automation tools alongside these systems can be tricky, especially if lots of context switching is involved for your developers. Instead, you should focus your attention on solutions designed to overcome this challenge – ones that work seamlessly with your existing systems, not against them.
Tools like intelligent document processing (IDP) can automate data extraction from scanned forms without requiring core system changes. AI-powered observability platforms can surface insights from legacy logs alongside modern apps in a unified view. Similarly, low-code workflow engines can wrap outdated services with modern APIs, enabling gradual modernisation.
Scalability and adaptability
As with all technology investments, your choice of AI and automation tools needs to remain efficient and useful, even as technology advances and your business needs change. This is particularly important for FSI organisations where regulatory environments evolve rapidly. Whether you’re entering new markets, meeting compliance updates, or pivoting to suit customer demands, it’s important that these time-saving tools are scalable and relevant for the long term.
Rigid tools can quickly become obsolete. They force you to undertake costly rework and disrupt developer workflows. As business needs shift, your tools have to be able to scale and flex without disrupting core systems or productivity. Efficient, future-ready automation ensures continued ROI, reduces technical debt, and supports sustainable innovation. Most importantly, adaptable tools empower teams to respond swiftly to change, helping you stay competitive, compliant, and customer-focused.
Operational efficiency and cost reduction
Lastly, AI and automation can play an important strategic role in optimising governance and compliance workflows by cutting down the need for manual intervention, improving accuracy, and speeding up regulatory response times. For example, natural language processing tools can review and interpret evolving rules from legislation and financial regulatory bodies, flagging any relevant changes to your business.
Meanwhile, automated processes can streamline high-volume, rule-based tasks, like KYC verification and AML screening, ensuring accuracy and improving audibility. AI tools can also help detect anomalies in your transaction datasets to help identify fraud or compliance breaches more quickly. All of this lowers operational costs while strengthening your risk controls.
All the AI, none of the compromise
There’s no reason why FSI organisations like yours shouldn’t benefit from the power of AI and automation tools. Yes, you still need to adhere to regulations, but this new technology can be carefully governed and even help you ensure compliance. The right tools can slot in seamlessly with your vital legacy systems and be able to scale and flex as your needs change.
Ultimately, the operational gains are too good to be ignored, which is why a strategic approach to adoption is so important.
If you would like support incorporating AI and automation into your workflows, with all the governance, scalability, and operational efficiency set up for you, we can help. Get in touch today to find out more about transforming your development working practices with Adaptavist.
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Written by

DevOps Lead
From a background as a Linux sysadmin, Matt is an authority in all things DevOps. At Adaptavist and beyond, he champions DevOps ways of working, helping teams maximise people, process and technology to deliver software efficiently and safely.
DevOps
AI