Blog

In this blog, we explore how culture, change management, and practical support can flip the script from technostress to technojoy, where technology enables focus, autonomy, and satisfaction.

Running into the same incident management problems? Find out what works to fix communication gaps, documentation disasters, and team coordination issues.

The role of IT service management (ITSM) has evolved far beyond being viewed as a ticketing system and service desk. Today, it’s a critical enabler of business operations—supporting hybrid workforces, ensuring security and compliance, and driving operational efficiency across increasingly complex environments.

Successful ITSM implementation requires more than deploying new systems; it demands aligning your organisation’s mindset, resources, and goals around a shared vision for change.

Elevate by monday.com returned to London ExCel on 22 and 23 October 2025 for its European edition of the conference. The Adaptavist Group was back as a sponsor, bringing teams from two of its businesses, Adaptavist and Upscale.

Industry experts at Atlassian's Team '25 Barcelona, delve into the trending challenges of IT teams are facing.