Support at every step
Looking for full end-to-end GitLab Self-Hosted operational management or ongoing collaborative support of your GitLab Self-Hosted or GitLab.com environment? Check out our Managed Services for GitLab by Adaptavist.
Service type | Professional Services for Gitlab by Adaptavist (implementation, integrations, migration, training, licensing advice) | Managed Services (Operate, Assist) for GitLab by Adaptavist |
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What’s the purpose? | To accelerate GitLab adoption with consulting, configuration, CI/CD, security, health checks, migrations, licensing advice, and training. | To provide ongoing 24/7 support and operations, including infrastructure management and system administration. |
Engagement type | Project-based: one-off or short-term engagements (e.g. migrations, workshops, and health checks). | Ongoing: continuous support or full operations ownership. |
What’s included? | Implementation, migration, CI/CD and security workshops, integrations, health checks, training, and licence advice. | End-to-end support, including platform management, monitoring, backup, disaster recovery, GitLab administration, and change and incident management. |
What support is included? | Support is limited to the project scope with handoffs at the end of the engagement. | Support is available 24/7/365, with unlimited backend tickets and strict SLAs. |
Hosting options | Depends on implementation, but can include on-premises, self-managed, and cloud. | Your Cloud or ours. Adaptavist can maintain GitLab in your environment or supply a complete GitLab platform as required. |
What's the result? | You get our expertise transferred to your teams for smooth adoption, validated configurations and integrations, and migration completion. | You get a stable, optimised GitLab environment maintained by Adaptavist’s experts, freeing up your internal teams to focus on other work. |
Does it include licensing? | Advisory and recommendations only. | On request, yes! Adaptavist’s licensing experts are on hand to advise on all aspects of GitLab licensing. |
It’s ideal for… | One-off projects, like setting up GitLab, migrating from other tools, building CI/CD, and training your teams. | Organisations that need full support and operational management of their GitLab environments. |