Make informed decisions with our expert IT Asset Management & CMDB solutions
We specialise in expert CMDB design and asset management strategies to help you maintain an accurate inventory. With our expertise, you can optimise your IT infrastructure, make smarter decisions, and enhance operational efficiency. Our tailored solutions ensure you keep a precise and up-to-date inventory, empowering your organisation to achieve its ITSM goals.
Our services include:
Tailored CMDB Design:
Customising the CMDB structure to reflect your unique business processes and IT landscape
Asset Discovery & Reconciliation
Implementing tools and processes to automatically discover IT assets, ensuring that your CMDB remains accurate and comprehensive.
Integration Excellence
Seamlessly integrating the CMDB with other IT service management (ITSM) processes and tools to enhance data utility and operational workflows.
Unlock ITAM transformation with Atlassian’s Data Manager
Data Manager, a new feature of Jira Service Management Cloud Premium and Enterprise plans. Allows you to connect and absorb data from multiple sources in your IT landscape. Its enriched reporting and analytics capabilities provide a holistic, single source of truth of quality data, presented using dashboards giving a birds-eye view of your service management practices - so you can take the necessary action.
How it works
Passive connection
Connect your asset management systems via a multitude of connection methods to collect data with minimal to no human intervention.
Data cleansing
Cleanse your data using proprietary logic to exclude duplicates, disabled objects, or objects not inventoried in each platform to ensure better data quality and reliability of reporting.
Data correlation
The engine correlates the data to provide a unified view of assets across all data sources.
Analysis
Data Manager configures dashboards into interpretable data, providing teams with actionable tasks based on the organisational priority.
Use cases
Service Management
- Identify gaps in inventory and discovery tools to enhance operational efficiency.
- Improve Service Level compliance through accurate and updated CIs.
- Better Problem Management through accurate CIs and associated history.
- Locate and remediate unmanaged and unsupported devices.
Inventory and billing
- Improved oversight and accuracy of IT asset data, to enable accurate and informed decision making.
- Provides an accurate single source of truth to facilitate identification and remediation of risks.
- Effectively manage devices during mergers and divestment activities.
Security and compliance
- Identify opportunities to reduce risk (e.g. End-of-Support, unpatched devices, vulnerable devices).
- Improve Security tool effectiveness and find out when patches were last updated.
IT Asset Management
- Identify gaps in asset information, implement remediation strategies, and monitor improvements over time.
- Getting a complete view of assets from different sources helps improve tracking and ensures accurate depreciation for inventory, purchasing, and billing.
Maximising Data Manager’s value to customers
As one of the selected partners in the Early Access Program, Adaptavist has gained significant knowledge of Data Manager's functionalities and the value it brings to the Atlassian platform.
Our extensive expertise in ITAM and Configuration Management allows us to expedite the integration of Data Manager as a vital component of these processes. We have the expertise to successfully integrate Data Manager with various systems to retrieve, cleanse, and reconcile data.
At Adaptavist, our team is dedicated to helping organisations of all sizes to build the solution that is right for them.
Are you ready to elevate your enterprise asset management? Get in touch with our team of experts:
Don’t let the chance slip by to optimize your IT infrastructure, make smarter decisions, and enhance operational efficiency.