Only the agile can thrive: Exploring digital transformation in retail

A free half-day event on February 7th in the heart of London

Download the talk slides

Presenters Alex Wotton and Sandra Christie, along with Justin Fretwell, have been kind enough to provide their slides from their presentations. Click below to download the PDFs.


Technology has given retailers the ability to transform how they work – but people and processes are the forces that drive this change and make it real.

only the agile can thrive exploring digital transformation in retail

Learn how John Lewis and Partners, ASOS, and other retail leaders have shifted their cultures and seen huge benefits from implementing agile development, DevOps, and other technology-forward practices.

Thursday, February 7th 2019, 12:00–5:00pm

Victorian Bath House, London
7-8 Bishopsgate, London EC2M 3TJ (map)

Featured talks

Organisational agility in development, QA, and testing

Alex Wotton and Sandra Christie, John Lewis and Partners

John Lewis and Partners is the UK’s leading omni-channel retailer. Alex and Sandra will speak about their ongoing transformation, including how they have applied lean and agile principles to embed quality into the delivery lifecycle. They will discuss the changing role of Delivery Partners at John Lewis, and examine what is often the greatest challenge of all within QA and Testing transformations: Cultural Change.

My iPad won't connect to the coffee machine

Justin Fretwell, Senior Retail Solutions Architect

Justin's experience heading up technology architecture initiatives at leading retailers such as River Island and Primark has given him a unique perspective on tech utilisation in the industry. This talk will look at squaring the whims of the customer with the realities that constrain change, including practical pathways to modernisation.

Journey to Continuous Deployment

Paul Taylor and Ian Margetts, ASOS

Learn about how ASOS took a DevOps approach, from planning through to implementation, to achieve continuous deployment in their release cycles. The end result helps the organisation gain competitive advantage from their people, processes, and use of tech tools.


12:00: Check-in and light lunch

1:00–4:00pm: Three 45-minute talks, tea/coffee breaks between

4:00–5:00pm: Drinks, snacks, friendly conversation

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