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2 min read

What do Atlassian Data Lake and Atlassian Analytics mean for Atlassian customers?

NR
Atlassian Analytics solutions

Joining the dots across your organisation

One of the key differentiators of high performing teams we work with is the ability to break down silos, while keeping teams’ focus and alignment. This is a delicate balance, getting the right information in front of the right teams at the right time. Customers using Atlassian cloud often struggled with this, as out-of-the-box this visibility is difficult to achieve. 

The announcement that Atlassian Analytics will be able to pull together data points from the Atlassian apps (and other data sources!) together in a single chart opens up a wealth of opportunity. Done right, the ability to connect these disparate systems of engagement in your Atlassian tools, and give the power to the teams to choose what data they see when in their Atlassian Analytics app, is a game changer.

Business Intelligence, Integration, and the Data Lake

While a significant set of customers’ requirements will be met by the BI capability built-in, the other major announcement was the Atlassian Data Lake. Customers will be able to connect to their Atlassian data using industry standard platforms (Tableau / PowerBI), as well as connecting directly to the Lake as a data source. 

Customers who operate on-prem will know the power that this holds, as most of the customers we work with have utilised a similar capability to build customer reporting today. This addition to the Atlassian cloud offering represents a major shift forward in the connective fabric that integrates Atlassian tools. They now stand to offer a set of integration capabilities, in-app, and in the underlying systems: the data.

Now is the time for insights and iterative improvements

With this new offering from Atlassian entering the Atlassian cloud suite of apps, organisations should be jumping at the opportunity to use this capability to improve how they operate and how they create and manage high performing teams. The power of a BI platform comes from not just ‘how’ teams view data, but ‘what’ data is viewed and ‘why’, and how it is used. To get this right takes time, so the time for organisations is now to start to truly understand what metrics drive the right outcomes for their teams, and what are the critical value streams that drive business results.

This investment has never been more important. With the changing landscape of work, markets, and means of communication, organisations who adopt a culture of learning, experimentation and scientific rigour will continue to outperform their competitors. We’re especially excited to see organisations using their data to gain social insights into how teams actually operate to improve what they do and how they do it. 

Atlassian just reduced the barrier to entry

If you take away one thing from the announcement, it should be that Atlassian is removing barriers that cause customer pain today. These include: 

  • Migration to the cloud: Customers who have an on-prem, customised reporting setup now have a smoother path to Atlassian cloud
  • Visibility between teams: Customers who purchase Atlassian Analytics will have the power to break down silos with minimal effort and collaborate where it matters most
  • Integration with business processes: By opening up the Data Lake, the Atlassian cloud becomes even more tightly integrated to the wider organisation
  • Gaining Social Insights: With a structured and reliable data platform, organisations are able to understand how their teams work together and make informed decisions on how to improve the world of work in the networked and hybrid world we find ourselves in

While the announcement at Team ‘22 was for an Early Access program, we believe that the direction of travel is an exciting one, and one to watch. Are you interested in getting the most out of Atlassian Analytics and Atlassian Data Lake?

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