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3 min read

Join us on the journey to Atlassian Cloud

Neal Riley
24 August 22 Cloud
Atlassian Cloud migration eBook

In 2020, Atlassian announced it would discontinue Server products and cease support in February 2024. With that deadline creeping up, now is the time to start planning your migration process and lay the foundations for a successful move. 

In our latest eBook, The Journey to Atlassian Cloud with Adaptavist, we take you through migration step by step so you can understand the full process – from asking big questions and exploring your options to making future plans once migration is complete. 

Here’s a whistle-stop tour of what you’ll find inside, so you can figure out if it’s the right resource for your organisation.

Atlassian Cloud migration playbook

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Stage 1 – Trigger, explore, and reach out

This stage is all about clarifying the motivations and goals of your migration and asking big questions like ‘Why are we looking to move to Atlassian Cloud?’, ‘What other options are there?’, and ‘Do we need to engage an Atlassian Solution Partner?’ Whatever your driving force, this stage will help bring it front and centre. 

You’ll also think about the other options on the table, such as migrating to Data Center or taking a hybrid approach, to confirm that Atlassian Cloud is the right solution for your organisation. 

Finally, it’s where you assess your expertise internally and explore the benefits of leaning on external partners for support. In the eBook, we walk you through Adaptavist’s different Cloud migration packages so you can figure out which one suits you best.

Stage 2 – Choose 

The next stage asks our customers to think about where they want to be, what needs to be done to get there, and what the risks are. Setting clear goals gives migration focus, structure, and enables its success to be measured. It also allows you to identify potential risks and prepare for them accordingly.

The first step is to think about your dream migration. We’ll help you understand if your requirements are realistic and where compromises can be made. This helps you hone in on what success really looks like. You’ll also need to review and engage other stakeholders, preparing a solid business case for Cloud migration.

Stage 3 – Organise

This stage is all about planning and preparing for migration. A big part is creating a detailed Cloud migration plan that outlines all the essential components of the process. This includes cost, infrastructure, approach and your timeline. It ensures everything runs smoothly and you reach your goals.

Plan in place, it’s time to consolidate and rationalise your current instance to get it ready, determine the optimum configuration setting, and carry out development runs. You’ll need to prep your team with all the details and clean up your instance. In the eBook, we also cover making a data migration plan and why pre-migration checklists are paramount.

Stage 4 – Migrate

Before you run your production migration, and move everything over to Atlassian Cloud, we recommend carrying out three main tasks: backup, testing, and creating a runbook. 

Backing up is essential – we really can’t stress this enough! And we really recommend user acceptance testing (UAT). This lets your users recreate everyday tasks to make sure your Cloud instance will work the way they need it to. Your runbook is a step-by-step checklist that clarifies what is going to happen and when. 

Once everything has migrated, it’s time to resolve any production issues, checking that your data has moved over as expected and there aren’t any new risks or issues of concern.

Stage 5 – Support, resolve, and learn

Now it’s time to welcome everyone, put adequate support in place, and learn from any issues that arise. This is a key part of the process that allows your users to be more productive more quickly.

However meticulously you planned, there are going to be issues that crop up post-migration. We recommend setting aside time slots to address these issues, provide feedback, and answer any questions. The eBook also offers guidance about ongoing support and maintenance to keep your Cloud instance in great shape.

Stage 6 – What’s next?

In this final stage, we explore the opportunities to make the most of your new cloud technology. Whether that’s assessing your DevOps tools and supporting processes to work with agility and speed or considering how Jira Service Management (JSM) could streamline remote working and expedite incident management and change management in the process.

Don’t leave it too late to migrate

Whatever your future plans, your Atlassian Cloud migration is an essential stepping stone to support digital transformation and agile working. Our new eBook should give you a solid understanding of the key stages involved in migrating to Atlassian Cloud and what you’ll need to consider along the way. Essentially, it’s the first step on your successful migration journey.

Download the eBook