Clarify the complex
We are thrilled to partner with the Connecticut-based Device42. Founded in 2010, Device42 is a comprehensive IT discovery, asset management and dependency mapping platform. It can provide valuable insights into your enterprise's IT ecosystem by allowing them to optimise their infrastructure and applications as a single source of truth.
Over time and as enterprises scale, accurately seeing what is in an IT ecosystem becomes a struggle. The partnership between Adaptavist and Device42 offers Jira Service Management customers an enhancement to their solution by mapping out exactly what is included in their current IT ecosystem, shining a light on even the darkest recesses of your IT stack, or for Device42 customers who need to link their existing platform with Jira Service Management. In addition, it indicates where application dependencies exist across data centres and cloud with a visual inventory reference. Win!
"Together, we forge a powerful JSM partnership that delivers an unrivalled IT service management solution, empowering our customers to elevate their operations and achieve unparalleled efficiency and excellence."
Future-proof your IT investment
In our blog Adaptavist Predicts 2023: top trends in ITSM, we expected that service dependency mapping would be a significant driver for optimising ITSM solutions to meet organisational demands because as your business starts to scale or its focus changes directions, knowing what technology you already have will save you from investing in new apps. Alternatively, if you require another app, service mapping will be vital in helping you perform a gap analysis on your existing tools.
Device42 facilitates strategic decision-making by offering valuable insights into IT ecosystems, maximising the value from existing technology investments and opportunities to optimise network infrastructure and applications and seamlessly manage IT resources.
Device42 joins our growing ecosystem of Adaptavist Technology partners, including monday.com, GitLab, AWS and Atlassian. Our high-velocity ITSM and ESM services include; licence sales, ITSM platform integrations, and full ITSM solutions, all delivered by our expert Adaptavist Group consultancy teams.
"By joining forces, we are bringing together the best of both worlds - our expertise in IT and Enterprise Service Management and Device42's cutting-edge technology in IT infrastructure management. Also, having used Device42's discover capabilities together with Jira Service Management for enterprise clients, we witnessed the unparalleled visibility and control IT can have over their complex infrastructure, from hardware and software assets to any configuration item in their CMDB (configuration management database), service or request."
With customers across 60+ countries, organisations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid Cloud. With access to information that perfectly mirrors the reality of what is on the network, IT teams can run their IT operations more efficiently, solve problems faster, migrate and modernise with ease, and achieve compliance with flying colours. Device42 continuously discovers, maps, and optimises infrastructure and applications across data centres and cloud while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the hybrid environment at any given time. Additionally, over 200 global system integrators use our capabilities as they manage and modernise their client environments and leverage Device42 as one of the core aspects of their go-to-market strategy.
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Adaptavist is a global technology and innovative solutions provider, helping organisations boost agility and overcome the challenges of digital transformation. Founded in 2005, its team spans over 900 employees globally, with an 18,000+ customer base representing more than half of the Fortune 500.
Adaptavist supports customers with applications, consultancy, agile implementation, app integration, training, managed services, and licensing solutions – through strong partnerships with Atlassian (a Platinum Atlassian Solutions Partner and a Platinum Marketplace Partner) as well as partnerships with Slack, Monday.com, AWS, GitLab, Aha!, and more. The company has been awarded the Queen's Awards for Enterprise and Deloitte's Technology Fast 50.
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