
SITS 25 - Service Desk & IT Support Show
Join Adaptavist at SITS 25, the UK’s leading event for IT service management and enterprise service management professionals. Taking place on 14-15 May 2025 at ExCeL London, SITS brings together industry leaders, experts, and practitioners to explore the latest in ITSM solutions, automation, AI, and digital transformation. As a proud sponsor and exhibitor, Adaptavist is excited to showcase our innovative solutions, expertise, and deep partnerships with Atlassian and beyond.

What to Expect
Adaptavist is bringing cutting-edge service management solutions to SITS 25, helping IT teams streamline operations, enhance automation, and drive efficiency. Here’s what you can look forward to at our booth:
- Expert-led Sessions: Join us for exclusive talks and live demonstrations right from our booth, covering the latest trends in ITSM, incident management, AI-powered service management, and more.
- Maximising Your Tooling: We help businesses unlock the full potential of their ITSM solutions through expert guidance, strategic integrations, and automation.
- Broad Industry Expertise: As an Atlassian Platinum Solution and Marketplace Partner, we specialise in Jira Service Management while also enabling seamless integration across a wide range of ITSM and ESM platforms.
- Live Demos & Use Cases: Explore our powerful solutions, including automation, ITIL best practices, and AI-driven service management.
- Cross-Booth Engagement with Atlassian: We’ll be working closely with Atlassian at their stand, so don’t miss the chance to get insights from both teams.
Why Attend?
If you’re looking to enhance your ITSM strategy, SITS 25 is the must-attend event. Here’s why:
- Stay Ahead of Industry Trends: Get first-hand insights on AI, automation, and modern service management.
- Practical Solutions: Learn how to optimise your ITSM processes with expert guidance from Adaptavist.
- Network with ITSM Leaders: Connect with peers, industry experts, and solution providers to share best practices and future-proof your service desk.
- Hands-on Learning: Experience real-world case studies and see our solutions in action through live demos and expert Q&A sessions.
Meet Our Team
Our team of ITSM and ESM experts will be on-site, ready to answer your questions, discuss your challenges, share insights tailored to your business needs and help you drive success in service management.
Stay tuned for our full schedule of booth talks and expert sessions!