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Delivering efficiency with monday.com for Asepeyo
Discover how Adaptavist helped non-profit mutual insurance company Asepeyo achieve greater efficiency and optimisation of its monday.com platform.
Summary
As a global solutions provider and a monday.com Gold Partner in Spain, Adaptavist partnered with Asepeyo, a large healthcare and mutual insurance company serving 260,000 businesses, to maximise their platform ROI and achieve excellence in project management. Asepeyo, with 3,200 employees across 160 offices, sought high-quality functional consulting to further optimise its use of monday.com for continuous improvement and strong internal management. Learn how our personalised advisory services helped Asepeyo’s ICT projects team implement customised workflows, centralise work, and gain real-time transparency, leading to a radical change in their operations and continued digital transformation.
About Asepeyo
Asepeyo is a non-profit mutual insurance company that partners with the Social Security system to provide healthcare assistance and administer benefits. It supports employers and safeguards workers' health and well-being by providing medical aid, rehabilitation, and preventive services. Asepeyo also handles the processing of economic benefits for temporary disabilities, work-related risks, common illnesses, incapacity for self-employed individuals, and pregnancy-related risks.
Industry: Healthcare
Solution: monday work management
Number of employees: 3,200
Number of monday.com projects in 2025: 250
Requirements at a glance
Centralised project management
Real-time transparency
Workflow optimisation and autonomy
Enhanced communication
Streamlined processes and reduced admin
Specialist consultancy to resolve complex issues
The solution: Tool and project adoption
Asepeyo has 3,200 employees across 160 offices in Spain. For a company of this size, it is essential to have strong internal project management and effective communication across remote teams and departments.
With this in mind, Asepeyo has been using monday.com for several years to facilitate the optimisation and continuous improvement of its ICT project management function. As a result of its unified environment and clear, intuitive interface, the monday.com solution allows the Asepeyo team to centralise work and increase internal project management efficiency.
The healthcare company uses monday.com in multiple areas to:
With this in mind, Asepeyo has been using monday.com for several years to facilitate the optimisation and continuous improvement of its ICT project management function. As a result of its unified environment and clear, intuitive interface, the monday.com solution allows the Asepeyo team to centralise work and increase internal project management efficiency.
The healthcare company uses monday.com in multiple areas to:
- Monitor the management and utilisation of the different telemedicine and online healthcare systems implemented across the territory
- Enhance the transparency of costs within the human resources department
- Deliver an employee support service to address workers' queries
- Improve the accident investigation services provided by their mutual insurance
- Reduce administrative burden by enabling employees to request health examinations independently
One department that has optimised its work is ICT projects, which uses the tool to manage projects and provide real-time transparency to business units about each project's status.
More specifically, the ICT projects team uses monday.com to design the entire workflow for its ICT projects — from the initial request through validation and ongoing management to project closure. The ICT project team does more than create boards and automate project portfolio tracking — it leverages monday.com as a central management and communication tool, connecting 121 knowledge workers, the company's 15 business units, and senior management.
More specifically, the ICT projects team uses monday.com to design the entire workflow for its ICT projects — from the initial request through validation and ongoing management to project closure. The ICT project team does more than create boards and automate project portfolio tracking — it leverages monday.com as a central management and communication tool, connecting 121 knowledge workers, the company's 15 business units, and senior management.
monday.com has given us the autonomy and flexibility to do almost anything.
Enric Lleal
Director of the ICT Projects department, Asepeyo
Asepeyo feels that the implementation of the monday.com platform in their ICT projects department represents a radical change. It had previously worked with more traditional project management tools, but these didn't provide the autonomy or transparency needed to effectively customise and adapt workflows.
The results: Strength in unity
While the work Asepeyo delivered with monday.com had produced tangible results, clearly demonstrating the success of its platform strategy, Asepeyo wanted to go even further. As a leading solutions provider globally and a monday.com Gold Partner in Spain, Adaptavist had the expertise to support Asepeyo on this journey towards excellence.
Adaptavist worked with Asepeyo by providing personalised attention, resolving queries and incidents as they arose, and offering high-quality functional consultancy.
Asepeyo has actively participated in the monday.com-focused events organised by Adaptavist for all its clients using the platform. They see these events—which range from fun, interactive sessions to specialised masterclasses—as valuable opportunities to compare experiences with other clients and explore different approaches to their work.
Asepeyo also maintains strong engagement with the monday.com platform managers in Spain and actively participates in their events, including the monday Evolve 2025 edition, which featured Asepeyo's testimonial during a client use case roundtable.
Adaptavist worked with Asepeyo by providing personalised attention, resolving queries and incidents as they arose, and offering high-quality functional consultancy.
Asepeyo has actively participated in the monday.com-focused events organised by Adaptavist for all its clients using the platform. They see these events—which range from fun, interactive sessions to specialised masterclasses—as valuable opportunities to compare experiences with other clients and explore different approaches to their work.
Asepeyo also maintains strong engagement with the monday.com platform managers in Spain and actively participates in their events, including the monday Evolve 2025 edition, which featured Asepeyo's testimonial during a client use case roundtable.
While monday.com provides extensive online support, there are always specific cases where the available resources don't provide an answer. In those situations, Adaptavist has been able to step in, sift through the options, and deliver the right solution.
Enric Lleal
Director of the ICT Projects department, Asepeyo
Looking to the future
The knowledge workers at Asepeyo are now better able to leverage monday.com to their advantage, thanks to the expert training and coaching they received from Adaptavist. They value the personalised, functional, and quality consulting services from Adaptavist.
Asepeyo appreciates the transparency of the data monday.com provides, as well as the ability to transform simple requests into meaningful metrics and dashboards they can share directly.
Asepeyo intends to continue optimising its ICT project management work with monday.com, and Adaptavist remains committed to supporting Asepeyo by providing monday.com guidance and continuing to enhance its digital transformation journey.
Asepeyo appreciates the transparency of the data monday.com provides, as well as the ability to transform simple requests into meaningful metrics and dashboards they can share directly.
Asepeyo intends to continue optimising its ICT project management work with monday.com, and Adaptavist remains committed to supporting Asepeyo by providing monday.com guidance and continuing to enhance its digital transformation journey.
