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Adaptavist Operate

World-class management of your business-critical Atlassian tools—on your own equipment, or as a seamless cloud experience.

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Outsource your Atlassian infrastructure management

Adaptavist Operate is the industry-leading managed service that handles the infrastructure of some of the world’s biggest, most complex Atlassian environments.

Whether you have your own on-site equipment, or you are looking to free up in-house resources and run your Atlassian systems on a cloud-based platform, Adaptavist Operate provides flexible solutions tailored to the needs of your organisation.

Reduce the cost, complexity, risk and management burden of your organisation’s investment in Atlassian tools — and keep them performing at their best for your users.

Empowering teams to perform at their best, every day.


A tailored approach

Seamless integration with your existing in-house systems, with change control in line with business needs


Infinite scaling

Support an unlimited number of Atlassian users, without fuss.


Security-first solutions

Certified engineers focused on security, with vulnerability scanning as standard

upload cloud

Flexible deployment options

Provided on your equipment, or as a cloud-based service in partnership with cloud platforms including Amazon Web Services, Google Compute Platform, and Microsoft Azure


Unlimited support

No limitations on support hours or the amount of tickets you can raise, with strict SLAs guaranteed


Risk mitigation

Disaster recovery environments give quick return to operation, backed by global support capability


Personalised service

Nominated account manager for ongoing service development

5 reasons to outsource your Atlassian infrastructure management

Your Atlassian tools, delivered how you want them

Experts in providing flexible and highly customisable Atlassian solutions.

Leading cloud platforms including AWS, Google Compute Program, and Microsoft Azure

Atlassian and cloud experts, with years of Data Center experience

Built on robust, infinitely scalable and fully customisable technology

Your nominated account manager will provide insight and advice to help you make the most of your Atlassian tools

Case Study

Unlocking the power of the platform: Atlassian Managed Services for John Lewis Partnership

Case Study

Discover how Adaptavist delivers a complete Operate package to drive collaboration at John Lewis Partnership.

Spanning back-end platform management, SLA-backed support to avoid performance issues, and maintenance to ensure the tools can scale, the Partnership’s Adaptavist-designed platform and Operate managed service supports over 2,000 users.

John Lewis
"Adaptavist will always answer the questions and go back until the user has said ‘Yes, I’m happy.'"
Claire Nelson
Methods and Tools Technical Lead for John Lewis Partnership

Find out more in the case study

Proudly partnering with Amazon Web Services

Delivering resilient infrastructure to provide a seamless cloud experience that keeps teams innovating.

Proudly partnering with Amazon Web Services

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