Atlassian Team Tour: High-Velocity ITSM
Come and see our ITSM experts in Andaz Amsterdam for a free, half-day event of networking, product demos and talks to help your team unlock legendary service management.
Join us at Andaz Amsterdam for a free, half-day event of networking, keynotes, breakout sessions, and demos. Where we will take a deep dive into the latest trends and best practices in service management with industry experts from around the world, including our very own Principal Customer Success Advocates, Richard Crampton and Phill Fox, featuring a guest appearance from our customer Nationwide Building Society. Gain practical tips on optimising your Service Management processes as they offer their insights and expertise in a genuinely insightful breakout session.
We'll see you there!
What to expect
At this event, you will:
- Discover Atlassian's vision for empowering development, IT, and business teams to deliver exceptional service experiences through autonomy and alignment.
- Participate in "unplugged" customer sessions to learn tips and tricks from peers on how to scale your digital transformation practices successfully.
- Explore Jira Service Management and other powerful tools and apps. Discover practical tips and the latest updates to maximise its value.
- Attend deep-dive sessions led by product experts covering topics such as ESM, best practices for using the latest product features, asset management workshops, and more.
Breakout session: Software development and IT teams in harmony
Discover how to get the most out of Jira Service Management by expanding its Service Management capabilities beyond IT teams, by incorporating DevOps and SecOps using Atlassian tools. At 11:45 - 12:30, Rich and Phill will delve into the critical steps to unlocking and maintaining a more holistic solution and why engaging with stakeholders is fundamental throughout and often where many organisations fail. A real-life customer success story with Nationwide Building Society's Louise Hobbs will be discussed to show how they achieved this with robust Knowledge Management.
Visit the event website to find out more info on the breakout sessions and to register.