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Transform the way your organisation works with increased productivity, enhanced visibility and control, improved user satisfaction, and decreased wasted time and resource.
ESM strategy

Develop a winning ESM strategy

What is ESM, and what are the benefits of transitioning from ITSM to ESM? If you’re looking for the next leg-up in digital transformation success, then download our eBook to learn about what ESM is and who it’s for; best practice processes and tools; the big business benefits you stand to gain; and the fundamental facets of a winning ESM strategy.
Key takeaways:
  • Learn the difference between ITSM, high-velocity service management, and ESM.
  • Get practical “how to advice” on delivering value by improving service management processes.
  • Learn how to apply existing ITSM capabilities as a foundation for ESM adoption.
  • How to avoid common ESM pitfalls and how to solve them if you slip. 

Download the eBook to find out more

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