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The app is able to export and load these types of objects in Jira.

Configuration Only

If exporting or importing only the configuration of projects, the following list of objects can be handled:

Global objects

  • Issue Type
  • Issue Type Scheme
  • Custom field (including its configuration schemes)
  • Workflow scheme
  • Workflow
  • Screen Scheme
  • Screens
  • Issue Type Screen Scheme
  • Field Configuration Scheme
  • FIeld Configuration
  • Event Types
  • Status
  • Resolution
  • Priority
  • Priority schemes (since version 2.2.4-J7)
  • Issue link types (since version 1.0.8)
  • Project role
  • PermissionScheme
  • Notification Scheme
  • Issue Security Scheme
  • Group
  • User
  • Category
  • Filter (since version 1.4)
  • Dashboard (since version 1.5)
  • Agile boards: Scrum and Kanban (since version 2.1.0)

Project-specific objects

  • Components
  • Versions
  • Members of project roles in the project
  • Service desks:
    • (since version 2.3.0-J7)
      • Request types (including their fields, predefined values and status mappings)
      • Request type groups
      • Queues
      • SLAs (including calendars, goals and start/stop/pause conditions)
    • (since version 2.3.2-J7)
      • Automation Rules and Default Event User
      • Notification Rules
      • Approvals
    • (since version 2.3.4-J7)
      • Portal settings (name, intro text, announcement, whether agents can manage announcements). Logos are not supported.
      • Email integration settings
      • Knowledge base integration
      • Customer satisfaction feedback survey configuration
      • Custom reports
    • (since version 2.3.8-J7)
      • Customer Permissions

Complete Projects

If exporting or exporting complete projects (i,e, their configuration, data and attachments), the following object types will be handled, in addition to the previous list of configuration objects:

  • Issues, including all their parts like:
    • Comments
    • Worklogs
    • Change history
  • Attachments
  • Issue links
  • Service Desk:
    • Customer satisfaction feedback survey results (since version 2.3.5-J7)
    • Organisations (since version 2.3.6-J7)

Only on Jira 7

  • If the source data contains sprint and ranking information (Jira Software) this will be transferred too.
  • If transferring a Service Desk project, these items will be migrated:
    • Customer request type for issues
    • Organizations
    • Customer satisfaction surveys