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Problem

If when importing a complete project you recive an error message similar to below:

The status 'xxxxx' is in use by an issue of type 'xxxxx' in the backup file. The workflow 'xxxxx', which is associated with issue type 'xxxxx', does not use this status. You must either edit the workflow to use the status or associate a workflow with issue type 'xxxxx' that uses the status

Solution

This error indicates that the status named xxxxx exists in both of the source and target instances but is spelt with a different case between both instances and that this is invalid as names are case sensitive in Jira.

In order to work around this error you should navigate to the page at <JiraBaseURL>/secure/admin/ViewStatuses.jspa in both of the source and target Instances as this page will show all of the statuses configured for both instances.

Once on this page you will be able to edit the statuses named xxxxx by clicking the Edit link next to the status name on the right hand side of the screen in the source instance , in order to ensure that it is updated to be renamed to be spelt with the same case as in the target instance, before generating a new export to import from.