For when Atlassian is business-critical

If your organisation relies on Atlassian tools like JIRA, Confluence, Bamboo and Stash – or a combination of them – for processes such as application development, project management or collaboration, you need to know you can depend on them. Atlassian Managed Services (AMS) from Adaptavist offers a way to reduce the cost, complexity and risk of your organisation’s investment in Atlassian tools.

Many clients reach a point where Atlassian’s OnDemand offering no longer meets their needs. Other clients need a solution that sits behind the firewall. Adaptavist offers a fully managed service for Atlassian applications and plugins within an agreed SLA.

The benefits of AMS

Migrating to a fully-managed Atlassian platform offers four key benefits:

  • Reduce total cost of ownership whilst having access to a 24x7x365 service
  • Enable your teams to maintain their focus on their core functions
  • Reduce your risk for services reliant on Atlassian tools
  • Increase your agility – adopt new Atlassian functionality more quickly, scale the platform and use any Add-Ons that you need

AMS includes:

  • Active Monitoring
  • Issue management
  • Backup and restoration management
  • Application Administration
  • Service Desk (Help-Desk) Support
  • 99.9% uptime available for Production
  • Customised security and authentication
  • Support for your plugins and themes

Service Management includes:

  • Service level, performance and innovation reviews
  • Capacity and configuration management and planning