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Overview

In order to license an Adaptavist plugin the Plugin License Manager (PLM) must be installed in the Confluence instance. When a plugin that requires a license is installed, an icon will be displayed to show the current licensing status of the plugin:

red

no valid license

amber

valid but due to expire

green

valid license

Licenses can either be acquired by using the link displayed when viewing the list of installed plugins within the Confluence admin panel, or by visiting the following URL and selecting 'Get Essentials Pack':

http://www.adaptavist.com/display/Plugins/Try+or+Buy

The Essentials Plugin Pack License can be acquired for free on completion of a short survey. Once completed the license certificate is displayed with an option to download (it is also sent as an email attachment to the supplied email address). It is recommend to download the license certificate so that it can be kept safe.

The supplied license file will allow any plugins covered by the license to be used to their full potential.

Plugin Licensing FAQ

Common questions about our Plugin Licensing answered

 

Why do the plugins require a license?

Our plugins have always been covered by a license. By generating a unique electronic license, end users are assured that they are not in breach of a products license and that the product being installed is genuine. The information provided during the licensing process enables us to better understand how customers are using our plugins and help us to make better plugins.


Where can I find your End User License Agreement?

You can view it at eula.adaptavist.com. In an attempt to meet everyone's needs we have made our EULA almost identical to Atlassian's, which you have already agreed to in your use of Atlassian software such as Confluence or JIRA. You confirm you agree to it when going through the license generation process on our site.


How do I know if my plugins aren't licensed?

Your plugins are unlicensed if you see one of the following messages: "There are no valid licenses installed for this product", "There are unlicensed plugins installed", "Please see the Plugin Licensing Manager for details", "Plugin X will be disabled until a valid license is installed", "This plugin is not licensed", "This plugin requires a license" or one of the following license screens:

To rectify this issue, you need to ensure that the Plugin License Manager is installed and then generate a license for your plugin(s).

 


Why can't I download all plugins in a pack in one go / Where do I find the "Pack" of plugins to download?

Whilst we appreciate that it would be easier for you to be able to download all plugins in a pack in one go, it is best-practice to just download and install the plugins that you intend to actively use. Plugins consume system resources and can adversely affect your system. Whilst our plugins are rigorously tested and we're confident that they are stable, we don't want to encourage users in to bad habits.

 


What do you mean by a perpetual license?

A perpetual license licenses a product indefinitely, meaning you can continue to use our plugins even after their maintenance period has expired. However, it's only during the maintenance period that you are able to upgrade the licensed plugin to a newer version. Beyond your maintenance period, you can only use your existing version of the plugin.

 


Is it true that your commercial plugins are free to those with a free Confluence license?

Yes! Those with Starter, Community, Non-profit, Open Source, Developer and Demonstration Confluence licenses are eligible for a free licenses to our commercial plugins. This license lasts for one year and can be renewed for free. Our intention is to help organisations with such licenses get the most out of Confluence by being able to use our plugins without charge. There are no hidden charges and you don't have to pay when you renew.

 


How do I install the Plugin License Manager (PLM) plugin?

The Plugin Licensing Manager can be installed like any other Confluence plugin. Below is the process to get the PLM up and running:

  • In the plugin repository - search for "plugin licensing manager".
  • In the results you should see our PLM, select it and choose "Install".
  • You may need to restart your Confluence instance for the PLM to take effect.


How do I license a plugin?

In order to license a plugin, first the Plugin License Manager (PLM) must be installed in Confluence. Once installed, you then need to install your plugin(s). If you add a plugin that requires a license, an icon will be displayed to show the current licensing status of the plugin:

Red

No valid license is installed

Amber

A valid license is installed but it is due to expire shortly.

Green

A valid license is installed

  • Go to the "Manage Existing" tab of the UPM (by selecting 'Plugins' from the Admin Console) and select the newly installed plugin. If the license indicator shows red, then continue with the following steps:
  • You should see the "License this product" button:

  • Selecting this will open the Plugin Licensing Wizard:

With access to the Internet from Confluence

– If you have access to the Internet from that computer, then select the option 'I want to get and install a license for this plugin right now'. This is the quickest and easiest way to license your plugin(s).

– Clicking 'next' will show you the obtain a license page, showing the licensing information it will automatically submit to the website, meaning you don't have to find and type out the information yourself

– Submitting this will launch the default browser and take you to our "Try or Buy" page.

– From this page choose the product and license type you're interested in and follow the process on the screen to generate a license. For example, selecting one of the highlighted options to license the Essentials Pack - our free plugins:

– Once completed you will see the option to Install the license automatically:

– Click the "Install" button and your license will then be passed to your Confluence instance with your plugins showing as licensed, like follows:

Without access to the Internet from Confluence

– If you don't have access to the Internet then you need to obtain and install your license manually. Select 'I want to get the license manually or from another computer':

– For your ease, we have then shown you the licensing information you will be asked for whilst generating your license. On a machine with access to the Internet, go to our Try or Buy page at the address highlighted:

– From the 'Try or Buy' page choose the product and license type you're interested in and follow the process on the screen to generate a license. For example, selecting one of the highlighted options to license the Essentials Pack - our free plugins:

– Once completed you will see the option to download the license manually:

– Then save the license to your local computer

– Back in Confluence, from the Plugins page in the Admin Console, select the 'Upload a license' option to install the downloaded license:

– Select the license file you have just downloaded and submit:

– Your plugins will then show as licensed, like follows:

 


I have installed the PLM but it's still not working

If you have installed the PLM and it is visible on the list of existing installed plugins, check to see if there is a listing for the "Plugin Licensing Manager" on the left hand menu within the admin console. If not, then please stop and restart the Confluence instance. If the PLM is still not listed in the admin console, then please add a bug report via our community site.

 


I've already generated a license, how do I install it?

  • From the Plugins page in the Admin Console, select the 'Upload a license' option to install your license:

Or from the Plugin Licensing Wizard select the option 'I already have a license for this plugin':

  • Select the license file you have just downloaded and submit:

  • Your plugins will then show as licensed, like follows:


How do I uninstall a plugin?

You can uninstall a plugin by following the guidance provided by Atlassian, which also covers removing malfunctioning plugins.

 


Does the Plugin Licensing Manager require an Internet connection?

No, you can run the Plugin Licensing Manager without an Internet connection, or behind a firewall. However, you will need to access the Internet to generate a license, here's how.

 


Will the Plugin Packs be Confluence 4 compatible?

Yes, see this blog post for more information.

 


Do any of the plugins in the Essentials Pack talk to any outside servers?

Adpatavist specialise in making enterprise level plugins. We do not require or build any hidden functionality to send data to external servers in any of the plugins we produce. The only time we will add this type of functionality is if communicating with an external server is a requirement of the plugin and in this case we will clearly state this requirement in the plugin documentation.

The Plugin License Manager has an option to post server details when acquiring a license, however this is optional and is only provided to make it easier for you to acquire the license, no hidden information is being sent and no information is shared with third-parties.

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