Import of a configuration fails with the message:
Load failed for reason: Missing a FieldLayoutItem for FieldLayout XXXX and field YYYYY
Some common messages are:
Missing a FieldLayoutItem for FieldLayout Default Field Configuration and field com.pyxis.greenhopper.Jira:
gh-global-rank:Rank (Obsolete)
Missing a FieldLayoutItem for FieldLayout Default Field Configuration and field com.pyxis.greenhopper.Jira:gh-
epic-color:Epic Colour
(The last word might also be 'Color' instead of 'Colour')Under the normal course of things, when a custom field is created, Jira automatically creates entries for it in all existing field configurations. Also, when a new field configuration is created it is created with entries for all fields existing in the instance, either system or custom. This means that it is never necessary to create an entry for a field in a field configuration, as they exist from the moment either a custom field or a field configuration are created.
Project Configurator takes this fact into account, and if it detects a situation where it would have to create an entry for a field in a field configuration considers it an anomaly and stops the import with that message.
Check if the field YYYY mentioned in the message does exist in the instance. For example:
If none of these quick checks solves the problem, please file an issue in our Support Portal.