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This process is important, because all files will be encrypted with a new encryption method (AES).

The process may take a long time due to a number of attachments, but this is not a problem because it runs in the background. However, the process requires a lot of memory and resources so it is recommended to launch it when there are fewer people using Jira. 

Please note that if somebody tries to open a file during the process, this file can be corrupt. 

It is important to follow these steps: 

  1. Upgrade the plugin and press 'Get started' button.

  2. In the administration screen you can choose between 'launch process' or alternatively, schedule the task later when your Jira has less workload. 

    1. You can schedule the task. 

    2. You can decide to launch now. 

  3. At the end of the process, you can see a message if the process has finished successfully or contains some errors. 
    1. GOOD

      The process is done. 

    2. ERROR

      1. ERROR 
        In this case press continue and you can see a brief summary of the process.
        You can relaunch the process and review the log file. If the problem continues, please contact us.

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