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Introduction

Do you want to increase the visibility of forums in your instance? Do you need to change the default forum permissions? This short guide explains how to add a Forums menu to your instance and how to select global and space-level permissions for your forums.

Forums Global Configuration

If you are a Confluence Administrator or have administrator permissions, you can configure global forum settings for all the forums in your instance. 

Add a Forums Menu to Your Instance

Keep your forums feature visible and encourage forum activity by adding a Forums menu to your Confluence top ribbon.

  1. Select General Configuration from the Confluence Administration menu.
  2. Select Configuration under Community Forums in the left sidebar. The Forums Global Configuration window is displayed.



  3. Under Forums Configuration, select the Forums Menu Visible checkbox then click Update. A Forums menu is added to your Confluence instance, providing users instant access to their recent forums, a forum search directory, and an option to create a new forum.

Set Topic/Forum Permissions

Confluence admins can set topic and forum permissions at the global level which are applied to all forums in an instance. 

Sticky Permission

Sticky permission allows users to make a topic sticky, pinning it to the top of a forum. You can assign this permission to space admins, or to all users who have editing permissions for a topic page. Select the required option from the Sticky Permission dropdown then click Update.

Locking and Unmark as Topic Permission

Admins may want to provide users with the option to lock a forum or individual topic and to remove a topic from the forum topic list. This can be useful if a set timeframe for discussion and gathering information has passed, or questions have been answered but users still want to be able to view the comment history. This permission is also useful when a user wants to remove a topic from an active forum, but not delete the topic page from their space.

You can assign this combined permission to either space admins, or to all users who have editing permissions for a topic page. Select the required option from the Locking and Unmark as Topic Permission dropdown then click Update.


Allow Space Override - Enable this checkbox to allow permissions set at the space level to override the global settings. Please see Forums Space Tools below for more information.

For information on additional global settings, including activity score configuration, please see the Community Forums Administration section of our Community Forums for Confluence documentation.

Forums Space Tools

Space admins can limit forum permissions for a particular space to admin only, or extend these permissions to users through the Community Forums space tools.

To use the Community Forums space permissions, Allow Space Override must be enabled in the Forums Global Configuration window. Please see the previous section for details.

To set forum space permissions for the space you are currently in, click Space Tools at the bottom of the space sidebar then select Community Forums > Permissions in the Space Tools window.

Sticky Permission

Sticky permission allows users to make a topic sticky, pinning it to the top of a forum and adding a pin icon in the Status column. At the space level, this applies to all forums within a space. Space admins may use this feature to pin important topics and updates to the top of a forum. If this permission is set to Space Admin Permission and Allow Space Override is enabled in Forums Global Configuration, a space admin may extend the sticky permission to users who have page edit permission for a topic. This allows them to pin other relevant topics according to the dynamics and interests of particular groups. Select the required option from the Sticky Permission dropdown then click Update.

Locking and Unmark as Topic Permission

If this permission is set to Space Admin Permission and Allow Space Override is enabled in Forums Global Configuration, then a space admin may choose to provide users with the option to lock a forum or individual topic, and to remove a topic from the forum topic list. This can be useful if a set timeframe for discussion and gathering information has passed, but users still want to be able to view the comment history. This permission is also useful when a user wants to remove a topic from an active forum, but not delete the topic page from their space.

Select the required option from the Locking and Unmark as Topic Permission dropdown, then click Update.

Learn more - For more information on Community Forums configuration options, please see the Community Forums Administration section of the Community Forums documentation. 

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