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Case Study - How Mambo use Atlassian and Adaptavist for Wiki, social networking, enhanced user profiles, social bookmarking, discussion forums, documentation, knowledge base

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Mambo Foundation

http://mambo-manual.org

 

We are as happy as pigs in a mud puddle"
- L. Pope, Mambo Foundation

Use Atlassian and Adaptavist for: Wiki, social networking, enhanced user profiles, social bookmarking, discussion forums, documentation, knowledge base

The Customer

The Mambo Foundation is a non-profit incorporation that governs the Mambo open source content management system project. It is charged with protecting the intellectual property, facilitating development by providing the infrastructure, and always keeping Mambo free under an approved open source license.

The Challenge

"Mambo, while having a nominal home, is a virtual organisation with the teams distributed globally. As the years passed we found that knowledge was becoming too distributed and was not being kept readily available to new and future team members". They wanted to extend a wiki used for "user documentation" "to developer documentation, team notes" and "collaboration on planning."

 



The Solution

Atlassian's Confluence with Theme Builder plugin, Community Bubbles, other plugins and hosting from Adaptavist.

"Confluence allows us to have different spaces with access controls so that each team is able to have their own area, including areas for private discussion. Unlike traditional wiki's, it also allows us to have private work areas… combined with the ability to have comments and forums."

Results

"We are as happy as pigs in a mud puddle".

"Confluence has become a key factor in facilitating communication while also keeping the discussions, notes, etc. available for future team members."

We now have "a growing collection" of "developer documentation", which has become "the most visited space on the wiki". "As visitor traffic to the wiki increases we are seeing a corresponding decrease in traffic to the support forums", which has enabled us "to concentrate more on the code, which brings a benefit to everyone using Mambo."

"Through using Adaptavist hosting" and plugins "we can simply use Confluence without wasting valuable development time on maintenance of the wiki".
Adaptavist Theme Builder Powered by Atlassian Confluence