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Applying Web Design to Legal Contracts
One of the tasks that's been literally annihilating my time recently is our current review of all our legal contracts. Now they are nearing completion I took a look back over the work we've done on them and realised we've applied ...
Other labels:
legal, sla, contract, wiki, confluence, design, semantic, accessibility ...
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Mulitlingual Support
One of the unforeseen benefits of doubling our company size recently is that the new recruits bring with them many hidden skills... Like being able to provide support in the native language of customers... !jpsupport.png align=center! Nice one Emma! Although ...
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japanese, urdu, english, welsh, french, spanish, german, chinese ...
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New website design No. 3
you can probably guess by the threeinarow blog posts, the tedium of doing the endofyear accounts as well as the painstaking process of beta testing new versions of Theme Builder and Community Bubbles has taken me to the point where I could just ...
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theme, builder, community, bubbles, scriptix, plugins, communities, forums ...
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They keep coming back for more...
days it seems impossible to get anything done. Even the simplest task is almost impossible to do because of the extreme workload faced by every member of staff. After our recent sales deluge (where the number of new clients per week ...
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sales, business, bottleneck
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A few minutes is too slow apparently...
I've just been catching up on some support tickets (I personally review all support requests whenever possible) and found one ticket that really annoyed the heck out of me. A customer, who shall remain nameless, was asking ...
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whack, rat, sam, max, hectic
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Sales Overload
you may have noticed if you visited our website recently, we're absolutely swamped with sales enquiries. I've just been reviewing the number of tickets on our secure issue tracker https://support.adaptavist.com and over 50% of all tickets ...
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sales, tickets, jira, stats
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Support in action...
little IM conversation impressed me a Client was doing some heavy testing on one of their servers (new plugins and stuff) and inadvertently crashed it... (16:33:29) Guy Fraser: .com site has crashed after trying to export a page ...
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confluence, remote, hosting, sla, permgen
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Price Hikes
Just quick note about some proposed pricing changes that are happening at Adaptavist over the coming months... Not only do I want to give existing clients advance warning of the hikes, I also want to explain why they have arose ...
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theme, builder, community, bubbles, sales, prices, licnese, licenses ...
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New hosting facility
Just a quick note to let existing clients know that we've got a new hosting facility in Manchester Greenhays. With dedicated full rack space we can now offer the additional physical security that several clients have been asking ...
Other labels:
agreement, contract, confluence, time, level, service, manchester, facility ...
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