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All content with label support.
Related Labels:
builder, confluence, sla, theme, host, bespoke, hosting, remote, service, bubbles, level, agreement, sales, price, forums, plugins, community, jira, design, network, pricing, list, dedicated, cost, tracker, panel, plugin, welsh, draft, max, bug, license, consultation, agent, time, crowd, permgen, customisation, apple, news, png, french, to-do, hectic, ie7, shop, case, bamboo, tickets, health, home, services, website, dashboard, prices, spanish, berspoke, business, ie6, study, cluster, configuration, stats, check, solutions, tutorial, links, licnese, german, bottleneck, windows, portfolio, japanese, page, manchester, whack, developer, error, status, contact, width, licenses, chinese, discount, troubleshooting, content, urdu, settings, facility, rat, assistance, shared, contract, cantonese, wiki, logos, scriptix, formatting, english, information
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New Services
(Bespoke Solutions Service)
We're pleased to announce three new services: Theme Customisation, Developer Mentoring and AI:Confluence Health Check... Theme Customisation With three years of theme customisation under our belt, and significantly increased staff resource, our new theme ...
Other labels:
theme, customisation, confluence, health, check, service, developer, assistance ...
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Mulitlingual Support
(Guy's Blog)
One of the unforeseen benefits of doubling our company size recently is that the new recruits bring with them many hidden skills... Like being able to provide support in the native language of customers... !jpsupport.png align=center! Nice one Emma! Although ...
Other labels:
japanese, urdu, english, welsh, french, spanish, german, chinese ...
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Yay, price drop!
(Support Services)
Thanks to extra resource and economies of scale, we're rather pleased to announce a price drop for our Business, Premium and Enterprise SLAs... The old pricing looked like this: Feature Community Community Support Standard Standard Support Business Business Support ...
Other labels:
price, sla, service, level, agreement
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Pricing Update
(Theme Builder Plugin)
We've simplified our pricing for clustered Theme Builder licenses, upgrades and renewals... Previously, we had Enterprise Node and Unlimited node licenses a license was required for each node on a clustered Confluence install. We've merged these licenses in to a new "Cluster ...
Other labels:
pricing, licensing, theme, builder, license, cost, shop, cluster
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Support Desk
(Website)
Support Desk It is our company policy that all support calls be conducted through the proper channels to ensure that your queries get dealt with in a timely manner by the most appropriate person... Please signup to get a user account or login in order to use ...
Other labels:
contact, tracker, jira, forums
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New website design No. 3
(Guy's Blog)
you can probably guess by the threeinarow blog posts, the tedium of doing the endofyear accounts as well as the painstaking process of beta testing new versions of Theme Builder and Community Bubbles has taken me to the point where I could just ...
Other labels:
theme, builder, community, bubbles, scriptix, plugins, communities, forums ...
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Support
(Theme Builder Plugin)
public:Icons48usermessage.png! Forums Get free help and advice from the community in our forum. or to post in our Forum. \\ \\ !public:Icons48debug.png! Having Problems? Check out our troubleshooting guide Troubleshooting Guide to quickly solve common problems. \\ \\ !public ...
Other labels:
builder, theme, troubleshooting
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They keep coming back for more...
(Guy's Blog)
days it seems impossible to get anything done. Even the simplest task is almost impossible to do because of the extreme workload faced by every member of staff. After our recent sales deluge (where the number of new clients per week ...
Other labels:
sales, business, bottleneck
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A few minutes is too slow apparently...
(Guy's Blog)
I've just been catching up on some support tickets (I personally review all support requests whenever possible) and found one ticket that really annoyed the heck out of me. A customer, who shall remain nameless, was asking ...
Other labels:
whack, rat, sam, max, hectic
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Sales Overload
(Guy's Blog)
you may have noticed if you visited our website recently, we're absolutely swamped with sales enquiries. I've just been reviewing the number of tickets on our secure issue tracker https://support.adaptavist.com and over 50% of all tickets ...
Other labels:
sales, tickets, jira, stats
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