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Repeated failures of Index service

Community Bubbles - Bug Report, made by Richard Winstock on Aug 18, 2011 11:35

Current Status: Answered

 

Plugin Version: 1.7.5

Confluence Version: 3.5

Every 1 or 2 days the indexing queue stalls and will not restart unless manually flushed or Confluence restarted.

Logged with Atlassian (https://support.atlassian.com/browse/CSP-66882) who have advised this is being caused by Community Bubbles:

2011-08-16 07:58:59,450 WARN [http-8090-7] [upm.rest.representations.PluginRepresentation] getPluginVersionIfAvailable Failed to retrieve Plugin Version from PAC
– referer: http://onewiki:8090/plugins/servlet/upm | url: /rest/plugins/1.0/com.adaptavist.confluence.descendentNotification-key | userName: admin
2011-08-16 07:59:12,772 ERROR [http-8090-4] [confluence.contributors.util.PageSearchHelper] getMatchingContent Unable to search for content.
– referer: http://onewiki:8090/dashboard.action | url: /display/AnT2011/Home | userName: ssugumar | action: viewpage | page: 9109651
com.atlassian.confluence.search.v2.InvalidSearchException: A lucene mapper could not be found to map the specified search.

Hi Richard

Just to update you with some insights by one of the developer that I referred to:

Looking in both code and logs and from what we see the following is the problem:
1. Something (the bubbles plugin from what I can tell) performs a search.
2. It looks to find a SearchMapper with the key "page-position-sort".
3. This key does not exist in the registry, and it throws an exception.

The registry is updated on two occasions:
1. The first search performed in the system.
2. A plugin event.

Perhaps, it could be worthwhile to disable and then enable the bubbles plugin to trigger a plugin event and update the registry.

If after 24 hours and the same issue still occurring, please let us know and perhaps it could be worthwhile raising this issue to Adaptavist, as they have a better knowledge of that plugin.

Best Regards,
Hanis


  1. Aug 31, 2011

    Gareth Wilson says:

    Thanks for reporting your issue. I have raised a ticket for this on our internal...

    Thanks for reporting your issue. I have raised a ticket for this on our internal system in order to diagnose the issue. Can you confirm that you tried Atlassian's suggested step: "disable and then enable the bubbles plugin to trigger a plugin event and update the registry." Thanks

    1. Aug 31, 2011

      Richard Winstock says:

      Hi Gareth, Yes I certainly did the disable/enable step, but to no avail. Also ...

      Hi Gareth,

      Yes I certainly did the disable/enable step, but to no avail. Also worth noting that we still have an issue with our FORUM macro which means that after a restart of Confluence we have to enable/reenable the macro to avoid an error.

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