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In our current live install of Conf 2.7.3 with TB 3.3.1, as well as a test Conf 2.10 with TB 3.3.2-conf2.10 (conversion/upgrade done today), we no longer can see our layouts listed in either 'Manage Builder Layouts' or 'Builder Administration'
Our spaces however are still being rendered with the correct TB layouts and in Builder Administration > Manage Spaces, the correct TB layouts still appear next to the spaces they have been assigned to.
Please help. TIA
Comments (9)
Jan 06, 2009
Tomi Strugar says:
I have created a ticket for this issue on Adaptavist's JIRA instance. Please ign...I have created a ticket for this issue on Adaptavist's JIRA instance. Please ignore this post.
Oct 01, 2009
Alain Moran says:
It may be useful for others to be able to read this, as it is a relatively commo...It may be useful for others to be able to read this, as it is a relatively common problem ... one of our users believes that this tends to co-incide with the tracking plugin being installed, but we have no hard evidence of this.
Sounds like bandana cache corruption ... so long as you havent attempted to save any new layouts you should be able to get away with just flushing your bandana cache:
1. Go to the Confluence administration page
2. Under Administration click on Cache Statistics
3. On the resulting page click on the Flush All link at the bottom right to flush all the caches
If however you have attempted to create new layouts or save existing ones then you will likely have corrupted your hierarchy. You can rebuild your hierarchy using the tool on the backup tab.
It would be most useful to us if as users experience this problem and read this page they could attach a comment containing a list of the plugins that they have installed and the version of confluence that they are using, as this may help us to determine common factors and hopefully locate how the bandana caches are getting corrupted in this way.
Jan 08, 2009
Tomi Strugar says:
Not having attempted to create new layouts or save existing ones I tried flushin...Not having attempted to create new layouts or save existing ones I tried flushing all the Cache Statistics but that did not work.
So I then rebuilt the hierarchy and that fixed the problem, all layouts were restored and look fine.
Many thanks.
And here is our list of installed plugins: (note: we haven't installed the Tracking plugin)
Adaptavist Community Bubbles
Adaptavist Content Formatting Macros
Adaptavist Footnotes
Adaptavist Theme Builder
Advanced Macros
Attachment Extractors
Balsamiq Mockups
Basic Macros
Bulk User Upload
Cache Plugin
Calendar Plugin
Chart Plugin
Checklists Macros
Clickr Theme
Code Macro
Compatibility Macros - Plugin disabled.
Composition Plugin
Confluence Atlassian Plugin Repository
Confluence Attachments Plugin
Confluence Blogging RPC Plugin - Plugin disabled.
Confluence Classic Theme
Confluence Contributors Plugin
Confluence Remote API
Confluence Usage Stats
Custom Space User Management Plugin
Dashboard Macros
Dynamic Task List Macros
EditGrid Plugin
Flash Plugin
French language pack
German language pack
Gliffy Plugin for Confluence - 9 of 10 modules enabled
Google Maps Plugin
HTML Macros - Plugin disabled.
IM Presence NG Plugin
Information Macros
JIRA Macros
Labeling Manager
Layout Macros
Left Navigation Theme
Linking Plugin
Live Search Macros
Mail Page Plugin
Metadata Plugin
Multi Excerpt
Page Information Tools
Presentation Macros Plugin
Redirection Plugin
Reporting Plugin
Scaffolding Plugin
Social Bookmarking Plugin 10 of 11 modules enabled
Sticky Notes and Snip-Edit Plugin 11 of 13 modules enabled
Table Plugin
Table of Contents Plugin
Tabular Metadata
Task List Macros
TinyMCE Editor Plugin
User Listener
Visibility Plugin
WebDAV Plugin
Jan 09, 2009
Jeff Wilbert says:
I had the rebuild my hierarchy to fix the issue, however also had to upgrade my ...I had the rebuild my hierarchy to fix the issue, however also had to upgrade my version of Theme Builder before the 'rebuild hierarchy was available.
Thanks for the help!
P.S. I am not using the tracking plugin, so I don't think that is the common setting.
Jan 09, 2009
Alain Moran says:
Thanks for the feedback ... I myself am dubious that the tracking plugin would b...Thanks for the feedback ... I myself am dubious that the tracking plugin would be at fault, its just one of the suspicions that was offered to us by a client who does a lot of builder theme design work for their clients.
If at all possible could you paste in the list of plugins that you have installed ... you can get the list from the support request screen under the administration section in site admin.
Feb 18, 2009
Jeff Wilbert says:
Sorry took so long, but here it is... Adaptavist Content Formatting Macros Adapt...Sorry took so long, but here it is...
Adaptavist Content Formatting Macros
Adaptavist Footnotes
Adaptavist Theme Builder
Adaptavist User Management Plugin
Advanced Macros
Attachment Extractors
Basic Macros
BloggingRPC
Cache Plugin
Chart Plugin
Clickr Theme
Code Macro
Compatibility Macros
Composition Plugin
Confluence Atlassian Plugin Repository
Confluence Attachments Plugin
Confluence Classic Theme
Confluence Contributors Plugin
Confluence Remote API
Confluence Usage Stats
Dashboard Macros
Dynamic Task List 2 Plugin
Dynamic Task List Macros
Excel Plugin
Form Mail
French language pack
Gallery
German language pack
Google Calendar Plugin
HTML Macros
IM Presence NG Plugin
Information Macros
JIRA Macros
Layout Macros
Left Navigation Theme
Lightspeed Spaces Macro v2
Linking Plugin
Live Search Macros
Mail Page Plugin
Metadata Plugin
Office Connector plugin
Page Access Macros
Page Information Tools
Page Tree
Podcasting Plugin
Redirection Plugin
Reporting Plugin
Social Bookmarking Plugin
Table Plugin
Table of Contents Plugin
Tabular Metadata
Task List Macros – Plugin disabled.
TinyMCE Editor Plugin
User Listener
Visibility Plugin
WebDAV Plugin - Plugin disabled.
Feb 02, 2009
David Matsumoto says:
We've seen this issue as well, it appeared to happen a few weeks ago, but we did...We've seen this issue as well, it appeared to happen a few weeks ago, but we didn't notice since it didn't effect the operation of the existing spaces. I didn't find this before simply restoring a backup for the missing layouts. I thought I tried the rebuild suggestion, but I believe I got an error.
Adaptavist Advanced Search
Adaptavist Content Formatting Macros
Adaptavist Footnotes
Adaptavist Rate Macro
Adaptavist Theme Builder
Advanced Macros
Atlassian Plugin Repository
Attachment Extractors
Basic Macros
BloggingRPC
Chart Plugin
Checklists Macros - Slightly modified
Clickr Theme
Code Macro
Compatibility Macros - Plugin disabled.
Confluence Attachments Plugin
Confluence Classic Theme
Confluence Contributors Plugin
Confluence Remote API
Confluence Usage Stats
Dashboard Macros
Descendent Notification Plugin
Dynamic Task List 2 Plugin
Dynamic Task List Macros - Plugin disabled.
Excel Plugin
French language pack
German language pack
HTML Macros
IM Presence NG Plugin
IndexGlossary - Slightly modified version, no change in any storage mechanisms
Information Macros
JIRA Macros
LDAP_Plugin_Validation
Layout Macros
Left Navigation Theme
Lilyfield Theme
Linking Plugin
Live Search Macros
Macro usage stats
Mail Page Plugin
Mark For Review Plugin - Modified, no change in any storage mechanisms
Metadata Plugin
Page Information Tools - Slightly modified
Pagetree Search
Plugin Information
Reporting Plugin
Social Bookmarking Plugin
Statistical Analysis Plugin - Plugin disabled.
Table of Contents Plugin
Tabular Metadata
Task List Macros - Plugin disabled.
TinyMCE Editor Plugin
Top and Left Navigation Theme
Top and Left Navigation Theme - Alternative Version
United Status English language pack
User Listener
Visibility Plugin
Voting Macros
WebDAV Plugin
Word Plugin
Feb 16, 2009
michael.roytman@bcbsa.com says:
We too are experiencing this problem on Confluence 2.7.3. I just upgraded from 3...We too are experiencing this problem on Confluence 2.7.3. I just upgraded from 3.3.2-M3 to 3.3.3 in my dev. environment and low and behold all the themes are gone.
I flushed the cache and the layouts re-appeared. Proceeded with an upgrade in our QA environment, did flush the cache but the layouts do not appear... Luckily I have a pretty fresh backup which I am going to have to revert to.
Worst of all, we are also seeing a strange problem with Confluence sometimes not rendering site admin interface pages at all. Sometimes, only layout tab in Theme Builder does not get rendered. I was wondering if anybody else is experiencing the same issue with site admin pages. It was happening with 3.3.2-M3 and now with 3.3.3.
We run Confluence 2.7.3 on Websphere 6.1 and Oracle 10G.
Michael
P.S. Just rebuilt layout hierarchy and layaouts show up fine in QA. Still, site admin pages are not getting loaded.
Here is the list of plugins (besides what's bundled with Confluence):
Adaptavist Advanced Search
Adaptavist Community Bubbles
Adaptavist Content Formatting Macros
Adaptavist Theme Builder
Advanced Macros
Attachment Checkout Plugin
Cache Plugin
Calendar Plugin
Chart Plugin
Code Macro
Composition Plugin
Confluence Remote API
Custom Space User Management Plugin
Dashboard Macros
Dynamic Task List 2 Plugin
Excel Plugin
Flash Plugin
Form Mail NG
HTML Macros
Insert Picture Plugin
Layout Macros
Linking Plugin
Live Search Macros
Mail Page Plugin
Metadata Plugin
Office Connector plugin
Page Information Tools
Page Tree
Presentation Macros Plugin
Redirection Plugin
Reporting Plugin
Scaffolding Plugin
Survey Macros
Table Plugin
Tabular Metadata
Tracking Plugin
Visibility Plugin
Visio Plugin
WebDAV Plugin
Oct 19, 2009
Jonas Lindström says:
Hi, I have a different kind of problem. I can see all of my layouts in Builder ...Hi,
I have a different kind of problem. I can see all of my layouts in Builder Administration, but when open the Layout Manager, it shows none of the layouts for about a minute, after which I get an error pop-up:
I've tried flushing the cache, reinstalling the plugin, rebuilding the index and doing a clean import of my layouts. It seems there's a problem with the plugin itself, but I can't figure out what it is.
Any pointers?
I'm using Confluence 3.0.1 and Theme Builder 3.3.5-conf210.
List of plugins in use:
Adaptavist Advanced Search
Adaptavist Content Formatting Macros
Adaptavist SubSection
Adaptavist Theme Builder
Advanced Macros
Atlassian UI Plugin
Attachment Extractors
Basic Macros
Chart Plugin
Checklists Macros
Code Macro
Composition Plugin
Confluence Atlassian Plugin Repository
Confluence Attachments Plugin
Confluence Blogging RPC Plugin
Confluence Contributors Plugin
Confluence HTML Macros
Confluence PDF Export
Confluence Remote API
Confluence Thread Dump Plugin
Confluence Usage Stats
Copy Space Plugin
Dashboard Macros
Dynamic Task List 2 Plugin
Excel Plugin
French language pack
German language pack
Graphviz Plugin
IM Presence NG Plugin
Information Macros
JIRA Macros
Labeling Manager
Layout Macros
Left Navigation Theme
Linking Plugin
Live Search Macros
Office Connector plugin
Page Information Tools
Page Tree
Profile Macros
Scaffolding Plugin
Shared Application Access Layer API
Shared Application Access Layer Confluence Plugin
Survey Macros
Table Plugin
Table of Contents Plugin
Tabular Metadata
TinyMCE Editor Plugin
UWC Importer Admin Panel
User Lister
User Status
WebDAV Plugin
Widget Connector